Plumbing & HVAC

The Emergency Call at 2am Is Your Best Customer

AI dispatcher that triages emergencies, schedules service calls, and captures job details — integrated with ServiceTitan and Housecall Pro.

See it live in action:

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Challenges

The Problem We Solve

After-Hours Emergencies

Burst pipes and no-heat calls don't wait for 8am. Your voicemail costs you the highest-margin jobs.

On-the-Job Interruptions

Your best tech is under a sink when the phone rings. They can't answer, and you lose the next job.

Dispatch Chaos

Matching the right tech to the right job at the right time — on a phone call — is chaos.

Estimate Follow-Up

You gave 10 estimates last week. How many did you follow up on? Probably 3.

What we do

What LyraTalk Does for Plumbing & HVAC

24/7 emergency triage with urgency classification

Job details capture (problem, location, access, photos via SMS)

Technician availability check and dispatch

Estimated arrival windows for callers

Routine maintenance and inspection scheduling

Service area and pricing FAQ

Estimate follow-up outbound calls

Parts availability for common repairs

Post-job satisfaction follow-up

Transfers for large commercial or complex jobs

Proof in the numbers

Performance Metrics

24/7

Emergency Dispatch

<2min

Call-to-Dispatch

78%

Status Deflected

Jobs Booked/Mo

$14K/mo

After-Hours Rev

100%

Estimate Follow-Up

$480

Avg Job Value

88%

Tech Utilization

Integrations

Your Front Desk - Fully Automated

Stop missing calls. Start capturing every opportunity.

I started using LyraTalk two months ago! It helped me increase my bookings 1.3x times.

@oliviahye

Since using LyraTalk, my customer satisfaction has soared! It's like having a super-efficient assistant.

@jiashui

Since using LyraTalk, my clinic's efficiency has skyrocketed! It's like having a dedicated assistant.